Pet Care Client Experience Specialist

Vicar Operating, Inc. dba VCA; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with matching

Paid vacation

Job summary

VCA Noah's Place Animal Medical Center in St. Petersburg, FL is looking for a Client Service Representative to warmly welcome clients and their pets. You will be the face of the hospital, ensuring a smooth flow of visits while delivering compassionate service.

The role emphasizes outgoing, organized individuals with a passion for pets and people, offering opportunities to grow within a large veterinary network and a supportive team environment.

Qualifications

• Outgoing and organized
• Excellent interpersonal skills
• Friendly and professional demeanor

Responsibilities

• Greet visitors and guide clients and their pets
• Schedule and confirm appointments
• Make follow-up calls to clients
• Explain fees and processing payments
• Recommend and obtain products and services
• Educate clients on basic pet care

Skills

Customer service

Phone etiquette

Organizational skills

Job description

VCA Noah's Place Animal Medical Center in St. Petersburg, FL is looking for a Client Service Representative to warmly welcome clients and their pets. You will be the face of the hospital, ensuring a smooth flow of visits while delivering compassionate service.

The role emphasizes outgoing, organized individuals with a passion for pets and people, offering opportunities to grow within a large veterinary network and a supportive team environment.