Pet Care Client Experience Specialist

Garden State Veterinary Specialists; Eatontown (NJ); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision insurance

401K with employer match

Paid Time off

Mental health support

Job summary

Garden State Veterinary Specialists in Eatontown, NJ is seeking a Client Experience Representative for dayshift. You will greet clients, coordinate appointments, and support our care teams in a busy, care-focused hospital environment.

Responsibilities include answering phones, data entry, and handling billing with empathy and professionalism. The position offers a starting wage of $21 per hour, a comprehensive benefits package.

Qualifications

• 1+ years of client service experience.
• Excellent communication skills.
• Able to handle phone lines, data entry, and billing.
• Empathetic and customer-focused when assisting anxious pet parents.
• Team player with a positive attitude.

Responsibilities

• Answer multiple phone lines and route calls.
• Perform data entry and maintain records.
• Handle billing conversations professionally.
• Support hospital team and build client relationships.

Skills

Client service

Communication

Multitasking

Data entry

Billing conversations

Empathy

Job description

Garden State Veterinary Specialists in Eatontown, NJ is seeking a Client Experience Representative for dayshift. You will greet clients, coordinate appointments, and support our care teams in a busy, care-focused hospital environment.

Responsibilities include answering phones, data entry, and handling billing with empathy and professionalism. The position offers a starting wage of $21 per hour, a comprehensive benefits package.