Veterinary Client Experience Specialist

Priority Dispatch Corp.; Malapardis (NJ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Generous PTO

Shift differentials up to 20%

401K

Health insurance from day one

Uniform allowance

Wellness resources

Bonuses

Job summary

Eclipse Specialty & Emergency Pet Care in Whippany, NJ is seeking a Veterinary Client Service Representative to create an exceptional client journey from greeting to departure. You will respond to questions, coordinate care, and support families as they navigate their pet’s medical needs.

We value top talent and offer competitive pay with shift differentials up to 20%, generous PTO, health insurance from day one, a 401(k), a uniform allowance, and access to wellness resources.

Qualifications

• Customer service experience required (2 years).
• Experience in veterinary medicine preferred (1 year).

Responsibilities

• Greet clients and respond to queries, ensuring a positive client experience.
• Coordinate with internal departments to support client needs and case flow.
• Assist clients with scheduling, information, and care instructions, while upholding the hospital's service standards.

Skills

Customer service

Veterinary medicine

Job description

Eclipse Specialty & Emergency Pet Care in Whippany, NJ is seeking a Veterinary Client Service Representative to create an exceptional client journey from greeting to departure. You will respond to questions, coordinate care, and support families as they navigate their pet’s medical needs.

We value top talent and offer competitive pay with shift differentials up to 20%, generous PTO, health insurance from day one, a 401(k), a uniform allowance, and access to wellness resources.