Veterinary Client Experience Specialist

Eclipsevetcare; New Jersey; Hybrid; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401K plans

Uniform allowance

Paid time off

Job summary

Eclipse Specialty & Emergency Pet Care in Whippany, NJ is seeking a Client Service Representative to deliver exceptional client service throughout the pet's care journey. You will identify client needs, respond to inquiries, and collaborate with internal teams to ensure a seamless, compassionate experience from greeting to farewell.

This role offers competitive hourly pay, shift differentials, and benefits including health insurance and 401k.

Qualifications

• Customer service experience: at least 2 years.
• Experience in veterinary medicine preferred.
• Able to communicate effectively with clients and team.

Responsibilities

• Create the best possible client experience throughout the pet's care journey.
• Identify client needs, respond to queries, and collaborate with internal departments.
• Greet clients, guide them through procedures, and ensure a compassionate experience from start to finish.

Skills

Customer service

Veterinary medicine

Job description

Eclipse Specialty & Emergency Pet Care in Whippany, NJ is seeking a Client Service Representative to deliver exceptional client service throughout the pet's care journey. You will identify client needs, respond to inquiries, and collaborate with internal teams to ensure a seamless, compassionate experience from greeting to farewell.

This role offers competitive hourly pay, shift differentials, and benefits including health insurance and 401k.