Pet Care & Client Experience Coordinator

VCA Inc.; Town of Florida (NY); On-site; USD 21,201 - 27,097; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans

Paid Time Off and Holidays

Continuing Education Allowance

Job summary

VCA Inc. is looking for a Client Service Coordinator in Florida, New York. In this role, you'll manage client flow and ensure top-notch service in a friendly environment.

Responsibilities include enhancing client experiences, coordinating care for pets, and supporting the veterinary team. Candidates should possess strong communication skills and a background in customer service, with a preference for veterinary or healthcare experience.

Qualifications

• Previous customer service experience is required.
• Must be at least 18 years old for certain duties.
• Veterinary technician or medical background preferred.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Maximize productivity of the veterinary medical team.
• Educate clients about pet health needs and services.

Skills

Customer Focus

Communication Skills

Time Management

Organizational Ability

Problem Solving

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Specialized Software

Job description

VCA Inc. is looking for a Client Service Coordinator in Florida, New York. In this role, you'll manage client flow and ensure top-notch service in a friendly environment.

Responsibilities include enhancing client experiences, coordinating care for pets, and supporting the veterinary team. Candidates should possess strong communication skills and a background in customer service, with a preference for veterinary or healthcare experience.