Pet Care Client Experience Coordinator

VCA Inc.; Pittsburgh (Allegheny County); On-site; USD 20,664 - 25,747; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k) and Roth)

Paid Time Off and Holidays

Flexible Spending Accounts (FSA)

Continuing Education Allowance

Digital Exercise Therapy program

Job summary

VCA Inc. is looking for a Client Service Coordinator in Pittsburgh to manage client and pet flow in a fast-paced veterinary environment. Responsibilities include ensuring exceptional service and educating clients on wellness plans and hospital services.

The ideal candidate should have strong communication and organizational skills, a high school diploma, and a commitment to customer service. This position offers a dynamic work environment with diverse tasks and responsibilities.

Qualifications

• Ability to multi-task.
• Strong communication skills.
• Organizational ability.
• Client service skills.
• Problem-solving skills.

Responsibilities

• Drive client and pet flow through the hospital.
• Maximize productivity of the veterinary team.
• Educate clients about pet health and services.
• Assist clients with documentation and service.

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

Access

Outlook

Job description

VCA Inc. is looking for a Client Service Coordinator in Pittsburgh to manage client and pet flow in a fast-paced veterinary environment. Responsibilities include ensuring exceptional service and educating clients on wellness plans and hospital services.

The ideal candidate should have strong communication and organizational skills, a high school diploma, and a commitment to customer service. This position offers a dynamic work environment with diverse tasks and responsibilities.