Pet Care & Client Experience Coordinator

Banfield Pet Hospital; Columbus (OH); On-site; USD 17,000 - 26,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vis

Retirement Plans (401k & Roth)

Student Debt Relief Program

Paid Time Off & Holidays

Mental Health Resources

Life Insurance

Disability Insurance

Flexible Spending Accounts (FSA)

Health Savings Account (HSA)

Paid Parental Leave

Continuing Education Allowance

Back-Up Child & Elder Care

Fertility & Family Building Support

Digital Exercise Therapy

Voluntary Protection Benefits

Legal Plan

Identity Protection

Commuter Benefits

Pet Wellness Plans (3 free)

Exclusive Discounts

Job summary

Banfield Pet Hospital in Columbus seeks a Client Service Coordinator to manage the flow of clients and pets through the hospital, maximizing the veterinary team's productivity and ensuring smooth communication with clients and associates in a welcoming, friendly environment.

The role focuses on coordinating care, enhancing the client experience, and encouraging returns and referrals while supporting a positive, efficient clinic atmosphere.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Maximize the productivity of the veterinary medical team through efficient scheduling and coordination.
• Ensure clear, friendly communication with associates and clients.

Job description

Banfield Pet Hospital in Columbus seeks a Client Service Coordinator to manage the flow of clients and pets through the hospital, maximizing the veterinary team's productivity and ensuring smooth communication with clients and associates in a welcoming, friendly environment.

The role focuses on coordinating care, enhancing the client experience, and encouraging returns and referrals while supporting a positive, efficient clinic atmosphere.