Pet Care Client Experience Coordinator

A Caring Doctor (North Carolina), P.C.; Charlotte (NC); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, Vision

401(k) and Roth

Student Debt Relief

Paid Time Off

Wellness programs for pets

Career growth opportunities

Job summary

Banfield Pet Hospital in Charlotte, NC seeks a Client Service Coordinator to drive client and patient flow, maximize team productivity, and ensure clear communication with clients and staff. The CSC coordinates care, educates clients about wellness plans, and helps with appointments and invoices in a welcoming environment.

The role emphasizes professional service, accuracy, and the ability to promote wellness services while supporting a positive patient experience in a busy clinic.

Qualifications

• Fluent English communication (written and verbal).
• Ability to manage multiple tasks with attention to detail.
• Strong customer service oriented approach.

Responsibilities

• Guide flow of clients and pets through hospital for efficient service.
• Educate clients about wellness plans and services.
• Complete required documentation and manage appointments and invoices.

Skills

Customer Focus

Communication Skills

Multi-tasking

Organizational Skills

Education

High School Diploma

Tools

Microsoft Office

Job description

Banfield Pet Hospital in Charlotte, NC seeks a Client Service Coordinator to drive client and patient flow, maximize team productivity, and ensure clear communication with clients and staff. The CSC coordinates care, educates clients about wellness plans, and helps with appointments and invoices in a welcoming environment.

The role emphasizes professional service, accuracy, and the ability to promote wellness services while supporting a positive patient experience in a busy clinic.