Pet Care & Client Experience Coordinator

Banfield Pet Hospital; Brea (CA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vis

401(k) and Roth retirement plans

Student Debt Relief Program (for Full‑

Paid Time Off and Holidays

Mental Health and Wellbeing Resources

Associate Life Insurance

Disability Insurance

Flexible Spending Accounts (FSA)

Health Savings Account (HSA)

Paid Parental Leave

Continuing Education Allowance

Back-Up Child and Elder Care

Fertility and Family Building Support

Digital Exercise Therapy

Voluntary Protection Benefits

Legal Plan

Identity Protection

Commuter Benefits

Three Free Pet Wellness Plans

Exclusive Discounts

Job summary

Banfield Pet Hospital is seeking a Client Service Coordinator (CSC) to drive the flow of clients and pets through the hospital, maximizing the veterinary team's productivity and ensuring strong communication with clients and associates. The CSC coordinates care to create a welcoming, efficient environment that encourages clients to return and refer friends and family.

The role emphasizes a friendly client experience, effective teamwork, and smooth operations to support veterinary staff and

Responsibilities

• Drives the flow of clients and pets through the hospital.
• Maximizes the productivity of the veterinary medical team by increasing client/pet throughput.
• Ensures good communication with associates and clients.
• Coordinates care for clients and pets in a happy, welcoming, efficient manner.

Job description

Banfield Pet Hospital is seeking a Client Service Coordinator (CSC) to drive the flow of clients and pets through the hospital, maximizing the veterinary team's productivity and ensuring strong communication with clients and associates. The CSC coordinates care to create a welcoming, efficient environment that encourages clients to return and refer friends and family.

The role emphasizes a friendly client experience, effective teamwork, and smooth operations to support veterinary staff and