Pet Care Client Experience Coordinator

VCA Inc.; Holliston (MA); On-site; USD 23,322 - 29,797; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k) and Roth)

Paid Time Off and Holidays

Continuing Education Allowance

Flexible Spending Accounts (FSA)

Job summary

VCA Inc. in Holliston, Massachusetts, is seeking a Client Service Coordinator (CSC) to enhance client and pet experiences. The CSC will ensure efficient hospital operations and provide exceptional service, actively recruiting new clients and educating existing ones about pet health.

The ideal candidate should possess strong leadership, customer focus, and communication skills, managing multiple tasks effectively. Competitive pay and comprehensive benefits are offered.

Qualifications

• Ability to multi-task while maintaining accuracy and composure.
• Demonstrates strong written and verbal communication skills.
• Consistently provides attentive and courteous client service.

Responsibilities

• Drive client and pet flow through the hospital.
• Educate clients about pet health needs and services.
• Manage finances and maintain accurate accounts.

Skills

Leadership

Customer Focus

Communication Skills

Client Service Skills

Problem Solving Skills

Job description

VCA Inc. in Holliston, Massachusetts, is seeking a Client Service Coordinator (CSC) to enhance client and pet experiences. The CSC will ensure efficient hospital operations and provide exceptional service, actively recruiting new clients and educating existing ones about pet health.

The ideal candidate should possess strong leadership, customer focus, and communication skills, managing multiple tasks effectively. Competitive pay and comprehensive benefits are offered.