Pet Care Client Advocate - Flexible Hours & Benefits

Manhattan Veterinary Group, P.C.; United States; On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid vacation

401(k)

Pet discounts

Job summary

VCA Animal Hospitals in the United States is seeking a friendly, professional front desk receptionist to join our team. You will greet visitors and their pets, answer phones, schedule exams, and guide clients to exam rooms with compassion and efficiency.

You will discuss fees, process payments, and assist clients with product recommendations and prescription requests, while maintaining medical records. Strong listening and communication skills, compassion for pets and people, and the ability to

Qualifications

• Excellent listening and communication skills.
• Compassion for pets and people.
• Proven decision-making skills to choose the best course of action.
• Ability to integrate new information into problem-solving.

Responsibilities

• Greet visitors and guide clients and their pets to exam rooms.
• Schedule and confirm appointments.
• Place outbound calls for follow-ups and outreach.
• Present and explain fees and process payments.
• Recommend and obtain products/services, including prescriptions.
• Answer questions about products/services and educate on basic pet care.
• Manage medical records, charts, and correspondence.
• Support a compassionate, polished team environment.

Skills

Excellent listening and communication

Compassion for pets and people

Proven decision-making skills

Problem-solving adaptability

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

VCA Animal Hospitals in the United States is seeking a friendly, professional front desk receptionist to join our team. You will greet visitors and their pets, answer phones, schedule exams, and guide clients to exam rooms with compassion and efficiency.

You will discuss fees, process payments, and assist clients with product recommendations and prescription requests, while maintaining medical records. Strong listening and communication skills, compassion for pets and people, and the ability to