Pet Care Center Lead

Petco; Powell (OH); On-site; USD 23,000 - 36,000; Full time

Job summary

Petco in Powell, OH is seeking a Key Holder to help lead daily store operations, ensure exceptional customer service, and maintain a safe, welcoming environment for pets and customers. You will supervise partners, open and close the store, and support management on floor leadership.

The role emphasizes on-floor leadership, problem-solving on the fly, and a commitment to operational excellence in a fast-paced retail setting.

Qualifications

• Previous retail experience required.
• Strong leadership, problem-solving and decision-making skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask in a fast-paced environment.
• Basic math skills and experience handling cash.

Responsibilities

• Uphold Petco’s animal care standards, ensuring health and safety.
• Open and close the store and supervise partners.
• Deliver friendly, knowledgeable service to every customer.
• Assist with training new partners and maintaining store appearance.
• Lead on the sales floor and resolve issues in real time.

Skills

Leadership

Problem-solving

Communication

Multitasking

Cash handling

Attention to detail

Job description

Petco in Powell, OH is seeking a Key Holder to help lead daily store operations, ensure exceptional customer service, and maintain a safe, welcoming environment for pets and customers. You will supervise partners, open and close the store, and support management on floor leadership.

The role emphasizes on-floor leadership, problem-solving on the fly, and a commitment to operational excellence in a fast-paced retail setting.