Pet Care Assistant: Vet Support & Client Care Pro

Banfield Pet Hospital; Louisville (KY); On-site; USD 42,981,000 - 47,854,000; Full time

Benefits offered by this job

Medical Insurance

Retirement Plan

Student Debt Relief

Paid Time Off

Mental Health Resources

Life Insurance

Disability Coverage

FSA

HSA

Parental Leave

Education Allowance

Backup Care & Family Support

Fertility Support

Digital Exercise Therapy

Discounts

Job summary

Banfield Pet Hospitals is seeking a Pet Care Assistant to support the veterinary medical team and prepare for exams. You will ensure a happy, welcoming environment and assist with treatments, client education, and routine lab work.

The role emphasizes multi-tasking, strong communication, and a high standard of care in a busy hospital setting. Pay range and benefits are highlighted in the posting.

Qualifications

• Ability to multitask and stay organized under distraction.
• Fluent English communication, both written and verbal.
• Strong problem solving and critical thinking.
• Customer service oriented with courtesy and empathy.
• Comfort with basic computer software and data entry.
• Ability to follow instructions and work in a team.

Responsibilities

• Prepare treatment room and supplies for examinations.
• Support veterinarians and technicians during procedures.
• Educate clients on preventive care and wellness plans.
• Maintain hospital cleanliness and instrument sanitation.
• Handle basic in-house laboratory tests as allowed.
• Assist with patient comfort and daily care activities.

Skills

Multitasking

Communication

Organizational ability

Problem solving

Client service

Intellectual ability

Mathematical ability

Computer skills

Tools

Microsoft Word

Excel

Access

Outlook

Job description

Banfield Pet Hospitals is seeking a Pet Care Assistant to support the veterinary medical team and prepare for exams. You will ensure a happy, welcoming environment and assist with treatments, client education, and routine lab work.

The role emphasizes multi-tasking, strong communication, and a high standard of care in a busy hospital setting. Pay range and benefits are highlighted in the posting.