Pet Care Advisor & Client Education Champion

Dream Team Elite | Powered by DVMElite; Springfield (MO); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Employee discounts on services and产品

Job summary

Angel Animal Hospital in Springfield, MO is seeking a personable Patient Health Care Advisor to educate clients, discuss care options, and advocate for the best outcomes for their pets. You’ll build trust through genuine conversations and friendly guidance, not high-pressure sales.

Ideally you have sales or client-facing experience, excellent listening skills, and a compassionate communication style. This role offers flexible scheduling, training, and growth within a supportive team.

Qualifications

• Proven sales, customer service, or client advisory experience (veterinary experience is a plus, but not required)
• Outgoing, confident, and comfortable speaking with people
• Honest, empathetic communication style — not high-pressure sales
• Ability to build long-term trust and relationships with clients
• Strong listening skills and emotional intelligence
• Motivated by helping others and advocating for patient care

Responsibilities

• Build rapport and trust with clients through genuine, thoughtful conversations
• Educate pet owners on recommended care plans, services, and treatment options
• Advocate for patient health by helping clients understand the value of veterinary care
• Work closely with doctors, technicians, and front desk staff to ensure a seamless client experience
• Support follow-up communication and client education as needed
• Serve as a calm, confident resource for clients navigating care decisions

Skills

Sales experience

Customer service

Client advisory

Communication

Empathy

Emotional intelligence

Job description

Angel Animal Hospital in Springfield, MO is seeking a personable Patient Health Care Advisor to educate clients, discuss care options, and advocate for the best outcomes for their pets. You’ll build trust through genuine conversations and friendly guidance, not high-pressure sales.

Ideally you have sales or client-facing experience, excellent listening skills, and a compassionate communication style. This role offers flexible scheduling, training, and growth within a supportive team.