Pet Adoption Specialist & Care Advocate

City of Corpus Christi; Corpus Christi (TX); On-site; USD 17,000 - 28,000; Full time

Job summary

City of Corpus Christi seeks an Adoption Counselor to educate the public about adoptable pets, review applications, and guide families toward the best pet fit. Responsibilities include processing inquiries, collecting fees, and updating our database with adoption details.

The role emphasizes compassion, professional conduct, and collaboration with shelter staff to ensure positive outcomes for animals and adopters alike.

Qualifications

• High School Diploma or GED is required.
• At least two years of experience in a customer-facing role.
• Valid driver's license is required; ability to obtain Texas license within 90 days if out-of-state.

Responsibilities

• Review adoption applications for completeness and suitability.
• Interview potential adopters to assess lifestyle and pet fit.
• Educate adopters on pet care, vaccines, and care requirements.
• Maintain accurate records of applications, interviews and approvals.
• Input adoption details into the database and manage contracts and microchips.
• Assist with social media and website descriptions to market pets.

Skills

Customer service

Interviewing

Communication

Empathy

Data entry

Policy compliance

Education

High School Diploma / GED

Two (2) years experience

Tools

Database software

Job description

City of Corpus Christi seeks an Adoption Counselor to educate the public about adoptable pets, review applications, and guide families toward the best pet fit. Responsibilities include processing inquiries, collecting fees, and updating our database with adoption details.

The role emphasizes compassion, professional conduct, and collaboration with shelter staff to ensure positive outcomes for animals and adopters alike.