Adoption Success Specialist

Austin Humane Society; Austin (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

A local animal shelter in Austin, TX is seeking an Adoption Counselor to facilitate animal adoptions and provide exceptional customer service. The ideal candidate possesses at least two years of customer service experience in a fast-paced environment and strong animal handling skills. This position entails ensuring visitors have a positive experience, conducting post-adoption follow-ups, and maintaining animal care. Join a dedicated team committed to saving lives through innovative services and community engagement.

Qualifications

• Candidates must have two years of customer service experience in a fast-paced environment.
• Ideal candidates will also have animal handling and/or veterinary medical experience.

Responsibilities

• Ensure an exemplary experience for all visitors.
• Facilitate on-site and off-site adoptions and events.
• Daily cleaning and feeding of animals.
• Maintain accurate data in the Petpoint system.

Skills

Customer service

Animal handling

Attention to detail

Education

2 years of customer service experience

Job description

A local animal shelter in Austin, TX is seeking an Adoption Counselor to facilitate animal adoptions and provide exceptional customer service. The ideal candidate possesses at least two years of customer service experience in a fast-paced environment and strong animal handling skills. This position entails ensuring visitors have a positive experience, conducting post-adoption follow-ups, and maintaining animal care. Join a dedicated team committed to saving lives through innovative services and community engagement.