Pest Control Service Manager - Lead a Fast-Growing Team

EcoShield; Houston (TX); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Weekly Pay

Paid sick and vacation time with 10 公司

Comprehensive benefits package (医疗/牙科/

401(k) with match

Employee Assistance Program (EAP)

Discounted pest control services for员工

Job summary

EcoShield Pest Solutions is seeking a Service Manager to lead Field Managers and Technicians, directing daily routes and service delivery to our recurring customers. You will hire, train, and develop a high-performing team while ensuring exceptional customer experience and growth opportunities.

You will promote safety, monitor performance, coach staff, and manage scheduling, budgets, and escalations. This role requires at least 2+ years pest control experience and prior supervision, with a valid

Qualifications

• 2+ years of pest control experience and previous management experience preferred.
• Must be 21 years of age or older.
• Possesses a valid driver’s license and have 3+ consecutive years of driving history as driving a company vehicle is an essential function of this role.
• Earn and maintain state-required training and pest control licensing if applicable (provided).
• High School Diploma or GED.

Responsibilities

• Recruit, onboard, train, coach, and develop Service Technicians to support team performance, employee engagement, and operational goals.
• Provide ongoing field coaching, performance feedback, and accountability to ensure team members meet service quality, productivity, safety, and customer experience expectations.
• Monitor operational performance, including route efficiency, service completion, customer retention, inventory utilization, and service quality metrics to identify opportunities and improve execution in partnership with Field Managers, Technicians and Sales.
• Support field operations as needed by running service routes, auditing daily service tickets, assisting with incident reporting, managing expenses within budget, and participating in weekly leadership meetings.
• Make day-to-day operational decisions related to service delivery, scheduling priorities, customer escalations, and resource allocation within established guidelines.
• Promote adherence to company safety standards, policies, and regulatory requirements while ensuring service teams operate in a safe and compliant manner.

Skills

Pest control experience

People management

Education

High School Diploma or GED

Job description

EcoShield Pest Solutions is seeking a Service Manager to lead Field Managers and Technicians, directing daily routes and service delivery to our recurring customers. You will hire, train, and develop a high-performing team while ensuring exceptional customer experience and growth opportunities.

You will promote safety, monitor performance, coach staff, and manage scheduling, budgets, and escalations. This role requires at least 2+ years pest control experience and prior supervision, with a valid