Service Manager - Lead, Train & Grow Pest Control Team

Orkin LLC; Midlothian (VA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Company vehicle with gas card

Medical, dental, vision

401(k) with company match

Paid time off

Tuition reimbursement

Job summary

Orkin is seeking a Service Manager to protect homes and businesses by leading a high-performance team and delivering top-notch pest control experiences.

You will train and develop Orkin Pros, balancing technical know-how with empathy and integrity to earn customer trust. The role offers a company vehicle, competitive pay, and a comprehensive benefits package with growth opportunities in a safety‑minded culture.

Qualifications

• High School Diploma or equivalent is required.
• Must have valid driver's license.
• Ability to obtain pesticide license/certification if required (company paid).
• Ability to work in the field independently and interact with our great clients.
• We will consider for employment all qualified applicants in a manner consistent with the requirements of applicable state and local laws.

Responsibilities

• Lead an entire service operation upon completion of paid training.
• Motivate the service team to consistently provide the world’s best service, prioritizing safety.
• Conduct yourself with the utmost professionalism and integrity with customers and coworkers.
• Assist with recruiting top talent on the service team.
• Train and develop Orkin Pros through hands-on management.
• Lead training meetings.
• Oversee our Orkin Pro Ride-A-Long program.
• Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time.
• Champion innovation by supporting the team in adopting new products, services and technology.
• Monitor scheduling, routing and inventory to drive efficiencies and productivity.

Skills

Leadership

Training

Customer service

Empathy

Integrity

Education

High school diploma or equivalent

Tools

Sales software

Job description

Orkin is seeking a Service Manager to protect homes and businesses by leading a high-performance team and delivering top-notch pest control experiences.

You will train and develop Orkin Pros, balancing technical know-how with empathy and integrity to earn customer trust. The role offers a company vehicle, competitive pay, and a comprehensive benefits package with growth opportunities in a safety‑minded culture.