Pest Control Field Supervisor — Growth & Training

Northwest Exterminating; Miami (FL); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Cell phone

iPad

Comprehensive benefits

Job summary

Northwest Exterminating in Miami, FL is seeking a Service Supervisor to lead field operations and routing for pest-control technicians. You will build strong relationships with customers, supervise routes, and ensure vehicles and equipment meet company standards.

You’ll train staff, resolve issues, and drive productivity in a fast-paced environment while upholding the Northwest Way and high standards of service.

Qualifications

• High School Diploma or equivalent required.
• Pest experience preferred.
• Ability to obtain a pesticide license within 90 days of employment (company paid).
• Ability to work in the field independently & manage a team.

Responsibilities

• Reflects the Northwest Way.
• Builds strong relationships with internal and external customers to create “Customer’s for Life.”
• Ensure that vehicles and equipment are maintained to manufacturer’s and company standards.
• Resolve customer complaints.
• Responsible for inventory control.
• Performs QC inspections in the field.
• Performs production work as needed.
• Assist with the routing and supervision of the techs to achieve high levels of productivity.
• Assist with training of new technicians and refresher training for experienced technicians.
• Self-motivated and able to work in a fast-paced environment
• Acts with integrity by keeping commitments
• Excellent organizational, problem-solving, and customer service skills
• Demonstrate coaching and development ability through strong written and verbal communication

Skills

Team management

Customer service

Problem-solving

Organizational skills

Education

High School Diploma or equivalent

Job description

Northwest Exterminating in Miami, FL is seeking a Service Supervisor to lead field operations and routing for pest-control technicians. You will build strong relationships with customers, supervise routes, and ensure vehicles and equipment meet company standards.

You’ll train staff, resolve issues, and drive productivity in a fast-paced environment while upholding the Northwest Way and high standards of service.