Field Pest Control Supervisor: Lead Techs & Growth

Rollins, Inc.; Miami (FL); On-site; USD 48,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Cell phone

iPad

Medical, dental, vision insurance

401(k) with company match

Paid vacation

Holidays and sick leave

Employee discounts

Quality training program

Job summary

Northwest Exterminating is seeking a Service Supervisor to lead field teams, manage routes, and uphold service standards in the Miami area. You will supervise technicians, ensure fleet and equipment maintenance, and resolve customer issues while driving growth for the company.

The role requires a High School Diploma, pest experience (license within 90 days paid by the company), and the ability to work in the field and coach staff. A competitive compensation package accompanies this position.

Qualifications

• High School Diploma or equivalent required.
• Pest experience preferred.
• Ability to obtain a pesticide license within 90 days of employment (company paid).
• Ability to work in the field independently & manage a team.

Responsibilities

• Reflects the Northwest Way.
• Builds strong relationships with internal and external customers to create “Customer’s for Life.”
• Ensure that vehicles and equipment are maintained to manufacturer’s and company standards.
• Resolve customer complaints.
• Responsible for inventory control.
• Performs QC inspections in the field.
• Performs production work as needed.
• Assist with the routing and supervision of the techs to achieve high levels of productivity.
• Assist with training of new technicians and refresher training for experienced technicians.
• Self-motivated and able to work in a fast-paced environment
• Acts with integrity by keeping commitments
• Excellent organizational, problem-solving, and customer service skills
• Demonstrate coaching and development ability through strong written and verbal communication

Skills

Pest experience

Team leadership

Field work independence

Education

High School Diploma

Job description

Northwest Exterminating is seeking a Service Supervisor to lead field teams, manage routes, and uphold service standards in the Miami area. You will supervise technicians, ensure fleet and equipment maintenance, and resolve customer issues while driving growth for the company.

The role requires a High School Diploma, pest experience (license within 90 days paid by the company), and the ability to work in the field and coach staff. A competitive compensation package accompanies this position.