Outdoor Pest Service Supervisor — Field Lead & Growth

Rollins, Inc.; Tampa (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Company cell phone

Medical, dental, vision, maternity, &

401(k) plan with company match

Paid vacation, holidays, and sickleave

Employee discounts

Training program

Job summary

McCall Pest & Wildlife in Tampa, FL is seeking a full-time supervisor to lead field teams and coordinate pest-control services outdoors. You will train staff, monitor performance, and ensure timely, safe servicing of accounts while upholding quality and compliance standards.

The role emphasizes problem-solving, customer service, and strong communication. A valid driver’s license and the ability to work in varied weather are essential; PestPac knowledge is a plus.

Qualifications

• Valid driver’s license required.
• Ability to work in the field independently and manage route-based assignments.
• Knowledge of PestPac preferred but not required.
• Self-motivated and able to work in a fast-paced environment.
• Demonstrate coaching and development ability through strong written and verbal communication.

Responsibilities

• Perform supervisory functions (training, review of work, compliance, performance assessments, making recommendations to the Branch Manager regarding hiring and disciplining employees).
• Ensure accounts are scheduled and serviced in a timely, efficient and professional manner.
• Observe technicians in field operations.
• Assist technicians in trouble shooting Difficult situations.
• Resolve customer concerns and issues.
• Vehicle Inspections to ensure that they are clean, in sale operating condition, and properly equipped and inventoried.
• Maintain verifiable training records.
• Ensure compliance with FDAC regulations.
• Communicate progress, concerns, and or problems with Branch Manager daily.
• Build strong relationships with internal and external customers.
• Perform QC Inspections.
• Perform production work as needed.
• Assist with supervision of technicians to achieve high levels of productivity.

Skills

Valid driver’s license

Field work independence

Route management

Self-motivated

Strong communication

Tools

PestPac

Job description

McCall Pest & Wildlife in Tampa, FL is seeking a full-time supervisor to lead field teams and coordinate pest-control services outdoors. You will train staff, monitor performance, and ensure timely, safe servicing of accounts while upholding quality and compliance standards.

The role emphasizes problem-solving, customer service, and strong communication. A valid driver’s license and the ability to work in varied weather are essential; PestPac knowledge is a plus.