Personalization & Insights Strategy Associate

Testing Site - JPMC; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Chase is seeking a Personalization Strategy Product Associate in New York, NY to support product development within the Personalization & Insights team. You will collaborate with product management and cross-functional partners to translate strategy into actionable initiatives and customer-friendly experiences.

This role emphasizes structured problem solving, data-driven decision making, and clear communication to senior leaders.

Qualifications

• 2+ years of experience in product management, project management, or a relevant domain area.
• Developing knowledge level of the product development life cycle.
• Exposure to product life cycle activities including discovery and requirements definition.
• Emerging knowledge of data analytics and data literacy.
• 2+ years of experience in management consulting, internal strategy/operations, product strategy, analytics, or a high-performance rotational program.

Responsibilities

• Supports the development of our product strategy and roadmap
• Collects and analyzes metrics on product performance to inform decision-making
• Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
• Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
• Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value
• Define and deconstruct problems
• Perform competitor/industry research leveraging both public and non-public sources
• Support workstreams for new initiatives, facilitating discovery, scoping requirements, and tracking delivery milestones
• Work collaboratively with team members across lines of business (LOBs) and functions
• Develop clear, concise executive-ready materials (presentations, briefings, emails) that synthesize complex topics into actionable insights for senior leaders

Skills

Product management

Project management

Data analytics

Communication

Problem solving

Cross-functional collaboration

Job description

Chase is seeking a Personalization Strategy Product Associate in New York, NY to support product development within the Personalization & Insights team. You will collaborate with product management and cross-functional partners to translate strategy into actionable initiatives and customer-friendly experiences.

This role emphasizes structured problem solving, data-driven decision making, and clear communication to senior leaders.