Senior Personalization PM: ML-Driven Next-Best-Action

Next Frontier Capital; New York (NY); On-site; USD 120,000 - 170,000; Full time

Job summary

Chase is seeking a Senior Product Associate for its Personalization and Insights team to drive ML-powered personalization and next-best-action capabilities across channels. Translate research into roadmaps, partner with data science and engineering, and prioritize opportunities to improve the product experience.

You will lead requirements, epics, and user stories, work with channel teams on contracts and guardrails, and help design experiments to measure impact while ensuring privacy and

Qualifications

• 5+ years of experience in product management or a related domain.
• Experience with discovery, requirements definition, and backlog management.
• Ability to query data sets using SQL or Python.
• Familiarity with AWS data lakes, Snowflake, and modern data platforms.

Responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect customer and market needs.
• Plans upstream and downstream implications of new features on the overall experience.
• Supports user research, journey mapping, and market analysis for strategic roadmaps.

Skills

Product management

Data analytics

SQL

Python

Jira

Experiment design

Roadmapping

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Tools

Tableau

Grafana

Snowflake

AWS

Job description

Chase is seeking a Senior Product Associate for its Personalization and Insights team to drive ML-powered personalization and next-best-action capabilities across channels. Translate research into roadmaps, partner with data science and engineering, and prioritize opportunities to improve the product experience.

You will lead requirements, epics, and user stories, work with channel teams on contracts and guardrails, and help design experiments to measure impact while ensuring privacy and