Personal Loan Solutions Consultant

myhrhome; Fullerton (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Job summary

OneMain is seeking a Loan Sales Specialist in a on-site Fullerton, CA role focused on helping customers access affordable financing for life’s expenses. The position rewards performance with base pay plus incentives and opportunities for development within a supportive environment.

Responsibilities include guiding customers through loan processes, meeting branch goals, and maintaining compliance while delivering empathetic, solution-oriented service across multiple channels.

Qualifications

• Sales, Collections or Customer Service experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic demands to deliver timely service.
• Exceed customer expectations with empathy and guidance to achieve branch goals.
• Engage customers throughout the loan process, offering tailored solutions.
• Manage loan life cycle, including collections activities, complying with laws.
• Communicate with customers via phone, email, chat and internal systems.
• Demonstrate drive to achieve and meet goals.
• Explain loan options and insurance products clearly to customers.

Skills

Sales experience

Customer service

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist in a on-site Fullerton, CA role focused on helping customers access affordable financing for life’s expenses. The position rewards performance with base pay plus incentives and opportunities for development within a supportive environment.

Responsibilities include guiding customers through loan processes, meeting branch goals, and maintaining compliance while delivering empathetic, solution-oriented service across multiple channels.