Loan Solutions Specialist – Fast, Friendly Financing

myhrhome; Helena (MT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

401(k) match up to 4%

Employee Stock Purchase Plan (ESPP)

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain is seeking a Loan Sales Specialist to empower customers by listening to their needs and offering access to friendly, fast financing for life’s expenses. You will work in a competitive environment with opportunities for development and advancement while earning incentives that recognize individual and team performance.

The role includes handling loan lifecycles, engaging customers across channels, and educating them on loan terms and optional insurance options.

Qualifications

• High School Diploma or GED is required.
• Experience in sales, collections or customer service preferred.
• Bilingual in Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic role demands to provide timely service.
• Exceed customer expectations through empathy and delivering results tied to branch goals.
• Engage customers throughout loan process, presenting tailored solutions.
• Manage loan life cycle, including collections, ensuring regulatory compliance.
• Interact with customers via phone, email, chat and in-house systems.
• Demonstrate drive to achieve and maintain a goal-oriented mindset.
• Educate customers on loan options and optional insurance products.

Skills

Sales experience

Collections experience

Customer service

Spanish bilingual

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist to empower customers by listening to their needs and offering access to friendly, fast financing for life’s expenses. You will work in a competitive environment with opportunities for development and advancement while earning incentives that recognize individual and team performance.

The role includes handling loan lifecycles, engaging customers across channels, and educating them on loan terms and optional insurance options.