Personal Lines Producing CSR

Advanced Insurance Solutions; York (York County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k) with company contribution

Professional development opportunities

Job summary

Advanced Insurance Solutions Inc. in York, PA is seeking a Personal Lines Producing Customer Service Representative (CSR) to join its dynamic team. This role requires an active Pennsylvania Property & Casualty License and offers a competitive salary alongside commission opportunities, ensuring both stable income and potential earnings growth.

The ideal candidate should demonstrate strong customer service skills, be goal-oriented, and possess good communication skills, along with proficiency in agency management systems. Join a progressive company that values client success and employee development.

Qualifications

• Active Pennsylvania Property & Casualty License is required.
• Pennsylvania Life License preferred for additional opportunities.
• Experience in personal lines customer service or sales preferred.

Responsibilities

• Manage client needs and process policy changes.
• Deliver prompt and professional customer service.
• Identify and generate leads for insurance products.
• Conduct policy reviews and recommend enhancements.
• Cross-sell to expand client protection.

Skills

Customer service skills

Strong communication

Time management

Goal-oriented

Education

Active Pennsylvania Property & Casualty License

Pennsylvania Life License

Tools

Agency management systems

Job description

Advanced Insurance Solutions Inc. – York, PA

Are you an ambitious, customer-focused professional seeking a rewarding career in insurance? Advanced Insurance Solutions, Inc., located in Hershey and York, PA, is hiring a Personal Lines Producing Customer Service Representative (CSR) to join our growing team. You would work out of our York PA office.

This position offers a competitive salary with commission opportunities, giving you the stability of steady income plus the potential to increase earnings through production. A Pennsylvania Property & Casualty License is required, and a Pennsylvania Life License is a plus for additional growth opportunities.

Responsibilities

• Manage client needs: process policy changes, billing inquiries, renewals, and claims support
• Deliver prompt, professional, and courteous customer service
• Identify and generate leads for personal lines insurance products
• Conduct policy reviews, recommending coverage enhancements or savings
• Cross-sell and account-round to expand client protection and agency growth
• Educate clients on insurance policies, terms, and coverage options
• Collaborate with carriers to resolve issues and secure competitive coverage
• Build and maintain strong client relationships to foster long-term loyalty

Requirements

• Active Pennsylvania Property & Casualty License (required)
• Pennsylvania Life License (preferred; provides additional opportunities)
• Previous experience in personal lines customer service or sales preferred
• Strong communication and interpersonal skills
• Goal-oriented and self-motivated, with the ability to work independently
• Excellent organizational and time management skills
• Proficiency with computers and agency management systems
• Adaptability in a fast-paced environment
• Competitive salary with commission opportunities
• Paid time off
• Health insurance
• 401(k) with company contribution
• Professional development and growth opportunities

Join Advanced Insurance Solutions Today

Take the next step in your insurance career by joining a team of professionals dedicated to client success and employee growth. Apply now and build your future with AIS.