Customer Service Advisor

Advanced Insurance Solutions, Inc.; Hershey (PA); On-site; USD 39,520 - 45,760; Full time

Benefits offered by this job

Four-day workweek (36 hrs)

Comprehensive benefits package

Competitive compensation

Positive, team-oriented culture

Job summary

An insurance solutions provider in Hershey, PA seeks a Customer Service Advisor to manage policy changes, billing inquiries, and client concerns. The ideal candidate has strong communication skills and at least 2 years of customer service experience. This full-time role promotes a positive team culture and offers a competitive benefits package including health insurance and a four-day workweek. Apply today to build a rewarding career with a supportive team.

Qualifications

• Minimum 2 years of personal lines customer service or related experience.
• Proficiency with Microsoft Office and agency management systems.
• Strong communication skills to work effectively with clients.

Responsibilities

• Managing policy changes, billing inquiries, and coverage questions.
• Delivering prompt, professional service to clients.
• Maintaining accurate client records and documentation.

Skills

Strong communication and interpersonal skills

Attention to detail

Organizational ability

Proficiency with Microsoft Office

Ability to multi-task

Education

Pennsylvania Property & Casualty insurance license

Minimum 2 years of customer service experience

Tools

Agency management systems

Job description

Join our team at Advanced Insurance Solutions, Inc. as a Customer Service Advisor in the Personal Lines Insurance department. We are raising the standard for exceptional service.

Pay Range: $39,520.00/hr - $45,760.00/hr (depending on skills and experience). Talk to recruiter for details.

Benefits

• Four-day workweek (36 hrs)
• Competitive compensation
• Comprehensive benefits package: PTO, health insurance, dental coverage, 401(k) with company contribution
• Positive, team-oriented culture where your skills matter

What You'll Do

• Managing policy changes, billing inquiries, and coverage questions
• Delivering prompt, professional, and courteous service to clients
• Maintaining accurate client records and documentation
• Partnering with carriers to resolve issues and secure the best outcomes
• Staying current on industry trends and insurance products
• Contributing to a collaborative, supportive team environment

What We’re Looking For

• Pennsylvania Property & Casualty insurance license (preferred; support in obtaining if needed)
• Minimum 2 years of personal lines customer service or related experience
• Strong communication and interpersonal skills
• Excellent attention to detail and organizational ability
• Proficiency with Microsoft Office and agency management systems
• Ability to multi-task in a fast-paced setting while maintaining quality service

Apply today and build a rewarding career with a supportive team at Advanced Insurance Solutions.

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Other

Industry

Insurance