Personal Lines Insurance Customer Service Specialist

Serpe Insurance Agency; Chicago (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Dental insurance

Health insurance

Paid time off

Job summary

Serpe Insurance Agency is seeking a Personal Lines Insurance Customer Service Representative to assist clients with auto, home, and renters insurance policies. This role focuses on providing excellent customer service and processing policy changes, renewals, and claims inquiries.

The ideal candidate must have an Illinois Property & Casualty License and previous insurance experience. This is a full-time position in the Lincoln Park office, providing essential support to clients.

Qualifications

• Illinois Property & Casualty License is required.
• Previous experience in the insurance industry.
• Knowledge of AMS Client Management System is preferred.

Responsibilities

• Assist clients with policy questions and endorsements.
• Process policy changes and issue certificates.
• Maintain accurate client records and deliver prompt service.

Skills

Strong communication skills

Organization

Multitasking

Education

Illinois Property & Casualty License

Previous insurance experience

Tools

AMS Client Management System

Job description

Serpe Insurance Agency is seeking a Personal Lines Insurance Customer Service Representative to assist clients with auto, home, and renters insurance policies. This role focuses on providing excellent customer service and processing policy changes, renewals, and claims inquiries.

The ideal candidate must have an Illinois Property & Casualty License and previous insurance experience. This is a full-time position in the Lincoln Park office, providing essential support to clients.