Client-Focused Personal Lines Insurance Specialist

KFG Insurance Agency - IN; Granger (IN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

A local insurance agency in Granger is seeking a Personal Lines Customer Service Representative to assist clients with policy updates and everyday service needs. The ideal candidate will possess a Property & Casualty license or be willing to obtain one. Strong communication and organizational skills are essential for this role, along with a positive attitude and team-oriented mindset. This position offers a competitive salary and encourages personal and professional growth.

Qualifications

• Property & Casualty license preferred or willingness to obtain.
• Customer service or office experience preferred.
• Strong communication and problem-solving skills.
• Detail-oriented and organized.
• Positive, team-first attitude.

Responsibilities

• Assist clients with policy changes, billing questions, and coverage updates.
• Respond to client inquiries by phone, email, and in person.
• Support the sales team with policy servicing needs.
• Maintain accurate client records.

Skills

Customer service

Communication

Problem-solving

Attention to detail

Teamwork

Education

Property & Casualty license

Office experience

Job description

A local insurance agency in Granger is seeking a Personal Lines Customer Service Representative to assist clients with policy updates and everyday service needs. The ideal candidate will possess a Property & Casualty license or be willing to obtain one. Strong communication and organizational skills are essential for this role, along with a positive attitude and team-oriented mindset. This position offers a competitive salary and encourages personal and professional growth.