P&C Insurance Customer Service Specialist

Insure Online; Bedford Park (IL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical and Dental

Telemedicine Benefit

Vision Reimbursement

401k with a generous company match

Paid Time Off

Paid Holidays

Tuition Reimbursement

Wellness Program

Life and AD&D

Short-term and Long-Term Disability

Job summary

Insure Online is seeking a Customer Service Agent to join our dynamic team in Bedford Park, IL. We represent over 50 insurance companies, enabling us to write any risk with a quality product.

The role involves handling payments, inspections, cross-selling, and timely mailing of quotes. A P&C license and prior insurance customer service are required; bilingual is a plus. We offer a robust benefits package and opportunities for growth.

Qualifications

• Must have and maintain a relevant P&C Insurance License.
• Prior Insurance Customer Service experience.
• Demonstrative knowledge of the Property and Casualty insurance industry.

Responsibilities

• Handle customer service duties, including taking payments, and handling inspections.
• Provide excellent customer service.
• Mail quote letters to all in a timely manner.
• Follow proper cash handling processes.
• Cross-sell existing clients when appropriate.
• Complete follow-up procedures for cross-selling new customers.
• Continue to learn product and underwriting detail of various carriers for additional sales opportunities and for professional development.
• Assistance with other organizational projects when needed.
• Contact canceled clients for reinstatement.
• Other duties assigned at management discretion.

Skills

Communication skills

Customer service experience

Bilingual a plus

Education

High school diploma or equivalent

Job description

Insure Online is seeking a Customer Service Agent to join our dynamic team in Bedford Park, IL. We represent over 50 insurance companies, enabling us to write any risk with a quality product.

The role involves handling payments, inspections, cross-selling, and timely mailing of quotes. A P&C license and prior insurance customer service are required; bilingual is a plus. We offer a robust benefits package and opportunities for growth.