Personal Lines Insurance Advisor - Growth & Service

THOMES INSURANCE AGENCY LLC; Buffalo (MN); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Simple IRA with company match

Health insurance

Paid time off

Vision insurance

Competitive pay

Job summary

Thomes Insurance Group in Minnesota seeks a personable Personal Lines Representative to be the first contact for clients, service existing accounts, gather personal insurance details, prepare quotes, and match them with the best options from the carriers we represent.

You’ll deliver exceptional service, problem-solve with confidence, and work alongside a supportive, upbeat team that values collaboration and growth.

Qualifications

• Two years of property/casualty insurance experience.
• Knowledge of property/casualty insurance products.
• Excellent customer service skills.
• Highly organized with strong time management skills.
• Familiarity with Microsoft Office and other software applications.
• Strong communication skills and a customer-first mindset.
• Proven ability to meet or exceed deadlines/goals.

Responsibilities

• Answer customer questions via phone, email, and in-person.
• Assist clients with new quotes, updating policies, payments, and other services.
• Maintain detailed records of client interactions, including documentation.
• Review insurance policies.
• Collaborate with colleagues to provide comprehensive customer service.

Skills

Customer service

Communication

Time management

Team collaboration

Problem solving

Education

High school diploma/GED

Tools

Microsoft Office

Job description

Thomes Insurance Group in Minnesota seeks a personable Personal Lines Representative to be the first contact for clients, service existing accounts, gather personal insurance details, prepare quotes, and match them with the best options from the carriers we represent.

You’ll deliver exceptional service, problem-solve with confidence, and work alongside a supportive, upbeat team that values collaboration and growth.