Personal Lines Account Manager

Insurance Brokers of MN; Anoka (MN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Supportive and team-oriented culture

Opportunities for professional development

A chance to make a meaningful impact in clients' lives

Job summary

Insurance Brokers of MN in Anoka, Minnesota, seeks a detail-oriented individual to join their Personal Lines Team. This customer service-focused role requires strong communication skills and a proactive mindset to support quoting and processing personal lines accounts.

Candidates should have 1+ years of experience in personal lines insurance and proficiency in AMS360 is preferred. The position emphasizes professionalism, organization, and a customer service mindset.

Qualifications

• 1+ years of experience in personal lines insurance.
• Proficiency in AMS360 or similar insurance management systems is a plus.
• Strong written and verbal communication skills.

Responsibilities

• Enter client information into AMS360 accurately and efficiently.
• Perform personal lines quoting and processing.
• Assist agents with marketing and re-marketing efforts.
• Communicate professionally with clients via phone, email, fax, mail, and in person.

Skills

Microsoft Office Suite proficiency

Strong time-management and prioritization skills

Resourceful and proactive problem-solving

Experience with office equipment

Tools

AMS360

Job description

Benefits

• Retirement plan
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Our Core Purpose

To empower individuals and businesses across Minnesota with personalized insurance solutions, delivered through trusted relationships, local expertise, and a commitment to exceptional service. We believe in making a meaningful impact—not just by protecting what matters most to our clients, but by being a reliable partner in their lives and communities.

Position Overview

We are seeking a detail-oriented and highly organized individual to join our Personal Lines Team. You’ll work closely with agents and staff to support quoting, processing, and servicing personal lines accounts. This is a customer service-focused role that requires strong communication skills, multitasking ability, and a proactive mindset.

Responsibilities

• Enter client information into AMS360 accurately and efficiently
• Perform personal lines quoting and processing
• Assist agents with marketing and re-marketing efforts
• Communicate professionally with clients via phone, email, fax, mail, and in person
• Process policy changes, binders, and replacement cost estimators
• Organize and track quoting processes and follow-ups
• Support administrative tasks and team operations as needed

Qualifications

• Preferred: Active Property & Casualty (P&C) license
• Required: 1+ years of experience in personal lines insurance
• Proficiency in AMS360 or similar insurance management systems is a plus
• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail
• Ability to work independently and as part of a team
• Customer service mindset and professional demeanor

Skills

• Microsoft Office Suite proficiency
• Experience with office equipment (printers, fax machines, etc.)
• Resourceful and proactive problem-solving
• Strong time-management and prioritization skills
• Ability to multitask and manage stress in a fast-paced environment

What We Offer

• Supportive and team-oriented culture
• Opportunities for professional development
• A chance to make a meaningful impact in the lives of our clients