Personal Lines Customer Service Representative Insurance Agency Base Salary to 60kyear Wayne PA

AllSearch Professional Staffing; Wayne (PA); On-site; USD 50,000 - 60,000; Full time

Job summary

AllSearch Professional Staffing, Inc. sources a Personal Lines Customer Service Representative for an independent insurance agency in Wayne, PA to support personal lines servicing and policy administration.

You will work with account managers to process policy changes, issue ID cards and COIs, handle billing inquiries, and maintain accurate client records in the agency management system. The role is full-time and in-office, 8:00 AM–4:00 PM, with a base salary up to $60,000 per year.

Qualifications

• 1+ years of experience servicing personal lines insurance clients.
• Active Property & Casualty (P&C) insurance license.

Responsibilities

• Support personal lines account managers with daily insurance servicing and policy administration.
• Process policy changes, endorsements, and coverage updates for personal lines insurance accounts.
• Prepare and issue insurance ID cards, certificates of insurance, and loss run requests.
• Process customer payments and assist with billing inquiries.
• Enter and update policyholder information, coverage details, and transactions in the agency management system.
• Respond to personal lines policyholder inquiries regarding existing policies, coverage, billing, and documentation.
• Maintain accurate client records and documentation for personal lines insurance accounts.

Skills

Personal lines insurance

Customer service

Job description

Personal Lines Customer Service Representative - Insurance Agency - Base Salary to 60k/year - Wayne, PA

Our client is an independent insurance agency in the Wayne, PA area seeking a Personal Lines Customer Service Representative to support personal lines insurance servicing and policy administration. This position works with account managers to process policy transactions, maintain client records, and respond to customer service requests.

Responsibilities

• Support personal lines account managers with daily insurance servicing and policy administration.
• Process policy changes, endorsements, and coverage updates for personal lines insurance accounts.
• Prepare and issue insurance ID cards, certificates of insurance, and loss run requests.
• Process customer payments and assist with billing inquiries.
• Enter and update policyholder information, coverage details, and transactions in the agency management system.
• Respond to personal lines policyholder inquiries regarding existing policies, coverage, billing, and documentation.
• Maintain accurate client records and documentation for personal lines insurance accounts.

Qualifications

• 1+ years of experience servicing personal lines insurance clients.
• Active Property & Casualty (P&C) insurance license.

Compensation

• Base salary in the 50k - 60k/year range
• $60,000 per year
• In-office schedule Monday - Friday, 8:00 AM - 4:00 PM.