Personal Lines Customer Service Representative

Goodwin Recruiting; Willistown Township (PA); On-site; USD 48,000 - 53,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

401(k) with company match

Paid time off

Relaxed, supportive office environment

Casual dress code

Job summary

Goodwin Recruiting is seeking a Personal Lines Customer Service Representative in the Paoli, PA area. This onsite role offers a base salary of $48,000-$53,000 and focuses on servicing homeowners, auto, umbrella, and related policies.

Ideal candidates will have a Property & Casualty license and 1+ year of personal lines experience, including quoting and renewals. Independent agency experience is a plus.

Qualifications

• Active Property & Casualty license required for the role.
• 1+ year of personal lines experience, including quoting and renewals.
• Strong customer service, communication, and organizational skills.
• Applied Epic or PL Rating experience preferred.
• Independent agency experience preferred; captive agency and carrier backgrounds considered.

Responsibilities

• Service homeowners, auto, umbrella, and related policies.
• Handle client questions, policy changes, billing inquiries, and endorsements.
• Quote new business and renewals.
• Coordinate with carriers and maintain accurate account records.

Skills

Customer service

Communication

Organizational skills

Education

Property & Casualty license

Tools

Applied Epic

PL Rating

Job description

Personal Lines Customer Service Representative

Paoli, PA area | Onsite | $48,000-$53,000 base salary

A long-standing independent insurance agency in the Paoli area is hiring a Personal Lines Customer Service Representative. Join a close-knit, supportive team where you can build client relationships and put your personal lines experience to work.

The Role

• Service homeowners, auto, umbrella, and related policies
• Handle client questions, policy changes, billing inquiries, and endorsements
• Quote new business and renewals
• Coordinate with carriers and maintain accurate account records

Requirements

• Active Property & Casualty license
• 1+ year of personal lines experience, including quoting and renewals
• Strong customer service, communication, and organizational skills
• Applied Epic or PL Rating experience preferred
• Independent agency experience preferred; captive agency and carrier backgrounds considered

Compensation & Benefits

• $48,000-$53,000 annual base salary, based on experience
• Health, dental, vision, and disability insurance
• 401(k)
• Paid time off
• Relaxed, supportive office environment
• Casual dress code

Schedule

• Fully onsite in the Paoli, PA area
• Potential hybrid flexibility over time, but not guaranteed

JOB ID: 182148#post

Greg Lynch