Personal Lines Account Manager

Atlantic Group; Lawrence (MA); On-site; USD 60,000 - 75,000; Full time

Job summary

A well-established insurance agency in Lawrence, MA seeks an experienced customer service representative. You will manage client inquiries, assist with insurance coverage selection, and handle claims reporting. Successful candidates will possess strong organizational, communication skills, and preferably hold a Personal Lines or Property & Casualty License. This full-time role offers a salary range of $60,000 to $75,000.

Qualifications

• Strong knowledge of insurance products and procedures.
• Ability to manage incoming calls effectively.
• Experience in assisting clients with coverage options.

Responsibilities

• Manage large amounts of incoming calls with patience and understanding.
• Answer questions regarding policies and coverage.
• Develop new business quotes and remarket renewals.
• Report claims and assist clients throughout the process.
• Process endorsements and renewals accurately.

Skills

Customer service skills

Organizational skills

Communication skills

Education

Personal Lines or Property & Casualty License

Agency retail insurance experience

Job description

Well established agency seeking experienced applicants who are friendly and energetic. Candidates must enjoy working with clients in person and on the phone, assisting them in choosing the correct coverages to meet their insurance needs. The ability to stay organized in a busy work environment is a must.

Base pay range

$60,000.00/yr - $75,000.00/yr

Responsibilities

• Manage large amounts of incoming calls with patience and understanding
• Answer questions regarding policies, coverage and premium
• Develop new business quotes and remarket renewals
• Report claims and assist/guide clients throughout the process
• Process endorsements and renewals accurately and efficiently

Requirements

• Personal Lines or Property & Casualty License preferred
• Agency retail insurance experience required
• Strong knowledge of insurance products, Registry forms and procedures

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Customer Service

Industries

• Insurance Agencies and Brokerages