Personal Lines Customer Care Specialist

Brown & Brown Insurance; United States; Hybrid; USD 33,062 - 35,817; Part time

Benefits offered by this job

Health Benefits: Medical, Dental, Vision, Life Insurance

Financial Benefits: 401k, Tuition Reimbursement

Paid Time Off and Holidays

Job summary

Brown & Brown Insurance is seeking a Personal Lines Customer Representative to provide excellent customer service from anywhere in the US. The role includes handling phone calls and chats primarily for West Coast customers.

The successful candidate will assist clients with account services, navigate online platforms, and support a variety of insurance programs. This position offers a competitive pay range of $24.00 - $26.00 hourly.

Qualifications

• Minimum Education required; HS diploma or GED.
• One to three months related experience or training.
• Proficient with MS Office.

Responsibilities

• Handle a high volume of incoming phone calls and chat inquiries while maintaining excellent customer service.
• Assist customers in servicing accounts and respond to inquiries.
• Navigate a variety of online carrier platforms.

Skills

Customer service

MS Office proficiency

Telephone demeanor

Knowledge of carrier websites

Experience with Agency Management Software

Education

High School diploma or GED

Job description

Brown & Brown Insurance is seeking a Personal Lines Customer Representative to provide excellent customer service from anywhere in the US. The role includes handling phone calls and chats primarily for West Coast customers.

The successful candidate will assist clients with account services, navigate online platforms, and support a variety of insurance programs. This position offers a competitive pay range of $24.00 - $26.00 hourly.