Personal Lines Account Executive — Growth & Client Service

Chubb; Phoenix (AZ); On-site; USD 60,000 - 90,000; Full time

Job summary

Chubb is seeking an experienced Personal Lines Account Executive to join its Personal Risk Services team. You will serve as a trusted advisor to clients, assess insurance needs, and deliver tailored solutions across home, auto, flood and other products.

You will cross-sell, upsell, and collaborate with underwriters and agents to grow book of business while maintaining compliance and service excellence. The role requires a Property & Casualty license (or willingness to obtain within 30 days), an

Qualifications

• Must possess a Property and Casualty Insurance license or be willing to obtain one within 30 days as part of the training program.
• Associate degree or comparable professional experience in the insurance industry required.
• Experience in personal lines operations, agency, underwriting, or marketing preferred.

Responsibilities

• Serve as a trusted advisor for Chubb clients, assessing insurance needs and providing tailored solutions.
• Proactively identify coverage gaps, offer recommendations, and process policy updates per client requests.
• Utilize multiple systems to efficiently research, analyze, and resolve client inquiries and policy changes.
• Demonstrate comprehensive knowledge of Chubb’s products, articulating their value to clients.
• Collaborate effectively within a team, leveraging strong interpersonal and communication skills.
• Consistently meet or exceed performance and quality benchmarks.

Skills

Communication skills

Client service

Analytical thinking

Results oriented

Team collaboration

Education

Associate degree or equivalent

Property and Casualty license

Tools

Microsoft Word

Outlook

Excel

Job description

Chubb is seeking an experienced Personal Lines Account Executive to join its Personal Risk Services team. You will serve as a trusted advisor to clients, assess insurance needs, and deliver tailored solutions across home, auto, flood and other products.

You will cross-sell, upsell, and collaborate with underwriters and agents to grow book of business while maintaining compliance and service excellence. The role requires a Property & Casualty license (or willingness to obtain within 30 days), an