Personal Lending Specialist — Outbound Sales

FailSafe Communications; Evansville (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

OneMain in Evansville, IN seeks a Loan Representative to be the first contact for customers in a call center environment.

You will assess needs and identify suitable personal lending products, process applications, and review credit bureau reports while delivering strong customer service and meeting goals.

Applicants should have a high school diploma or GED, be able to multitask across tools, and Spanish language skills are a plus.

Qualifications

• High School Diploma or GED is required.
• Sense of urgency in meeting or exceeding application processing goals.
• Proficiency in utilizing multiple tools/systems simultaneously.

Responsibilities

• Reach out to customers via outbound calls or responding to inbound calls from potential customers.
• Processing applications for multiple personal lending products.
• Implement key strategies to drive growth and demonstrate exemplary customer service to exceed goals.
• Read and understand credit bureau reports and maintain personal lending product knowledge.
• Maintain awareness of company policies and procedures, federal/state laws and provide guidance to team for compliance.
• Actively market OneMain lending products and services and collaborate with team.

Skills

Outbound calling

Customer service

Multitasking

Spanish language

Education

High School Diploma or GED

Tools

CRM software

Job description

OneMain in Evansville, IN seeks a Loan Representative to be the first contact for customers in a call center environment.

You will assess needs and identify suitable personal lending products, process applications, and review credit bureau reports while delivering strong customer service and meeting goals.

Applicants should have a high school diploma or GED, be able to multitask across tools, and Spanish language skills are a plus.