Bilingual Financing Advisor

OneMain Financial; Speedway (IN); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health and wellbeing options

Up to 401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial in Speedway, Indiana, is seeking a Loan Sales Specialist to listen to customers and provide access to friendly, fast, and affordable financing for life’s expenses. You will guide clients through loan processes with empathy, delivering tailored solutions and maintaining compliance across channels.

The role offers on-site work with a path for professional development, competitive compensation with incentives, and opportunities to advance into leadership roles while serving a

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Tools

In-house systems

Job description

OneMain Financial in Speedway, Indiana, is seeking a Loan Sales Specialist to listen to customers and provide access to friendly, fast, and affordable financing for life’s expenses. You will guide clients through loan processes with empathy, delivering tailored solutions and maintaining compliance across channels.

The role offers on-site work with a path for professional development, competitive compensation with incentives, and opportunities to advance into leadership roles while serving a