Personal Insurance Account Manager - Hybrid Remote

The Jonus Group; Framingham (MA); On-site; USD 50,000 - 75,000; Full time

Job summary

The Jonus Group is seeking a Personal Insurance Account Manager in Framingham, MA. The role focuses on delivering timely quotes, recognizing cross-selling opportunities, and providing exceptional customer service to a portfolio of personal lines clients.

Ideal candidates have proven client relationship experience and the ability to negotiate with carriers for competitive rates, while efficiently handling new and renewal submissions and multiple carriers.

Qualifications

• Experience with personal lines coverage in a brokerage/agency setting.
• Proven ability to maintain client relationships.
• Experience negotiating with carrier underwriters for best rates.
• Ability to manage new and renewal submissions.
• Prior experience quoting, binding and issuing policies.
• Experience working with multiple carriers and rating systems.
• Overall account management responsibilities.

Responsibilities

• Provide timely quotes and respond to client inquiries.
• Identify cross-selling opportunities and present suitable options.
• Deliver exceptional customer service and maintain client satisfaction.
• Manage ongoing account activity including renewals and policy updates.

Skills

Personal lines experience

Client relationship management

Negotiation with underwriters

Submission handling

Quoting and binding

Multi-carrier knowledge

Account management

Job description

Job Description

Personal Insurance Account Manager

Established agency seeking an outgoing, personable individual to provide timely quotes, recognize cross selling opportunities and provide exceptional customer service.

Qualifications

• Previous experience working with personal lines coverage in a brokerage/agency setting.
• Experience maintaining client relationships.
• Negotiate with carrier underwriters on behalf of clients for best rates.
• Ability to handle new and renewal submission.
• Prior experience quoting binding and issuing policies.
• Experience working with multiple carriers and rating systems.
• Overall account management.

Requirements

• Proven customer service and sales skills.
• Excellent organizational skills.
• Ability to self-direct the completion of job duties.
• Must hold Property & Casualty License.