Personal Injury Intake Specialist

HACH & ROSE, LLP; Denver (CO); Remote; USD 50,000 - 60,000; Part time

Job summary

A top personal injury firm is seeking an experienced, bilingual Intake Specialist to handle client communications and support. The role requires exceptional people skills, strong organization, and the ability to work in a fast-paced environment. This part-time position offers competitive pay and opportunities for growth.

Benefits

Bonus based on performance

401(k)

Dental insurance

Health insurance

Paid time off

Qualifications

• 1+ years work experience in personal injury law firms.
• Bilingual in Spanish required.
• Strong written and verbal communication skills.

Responsibilities

• Communicating with clients and screening incoming calls.
• Filing no-fault applications and obtaining signatures.
• Providing support to distressed callers.

Skills

Communication

Organization

Confidentiality

Time Management

Multi-tasking

Detail Orientation

Work Ethic

Tools

Smart Advocate

Outlook

Word

Excel

Job description

Benefits:

Bonus based on performance

Competitive salary

Paid time off

Training & development

Job description

Intake Specialist

One of New York’s top personal injury firms seeks an experienced Spanish speaking Intake Specialist with immediate availability. This position is remote. The Intake Specialist is the face and voice of the firm and is responsible for making clients feel comfortable. It is important for Intake Specialists to have strong communication and organization skills to succeed in this position. If you have exceptional people skills and are passionate about helping others, you may be the perfect fit.

Responsibilities will include but not limited to:

· Communicating with clients

· Screen incoming calls

· Filing no-fault applications

· Obtain signatures and other essential qualifiers from clients

The right candidate must possess the following qualifications:

· Must have 1+ years of work experience in a personal injury law firm and complete knowledge of opening personal injury files

· Bilingual only, Spanish.

· Strong listening, written and verbal communication skills; accuracy in work and communication

· Ability to console and advise distressed callers

· Ability to maintain confidentiality of information. Ability to read, analyze and interpret information; keep systems organized and work cooperatively with a variety of staff.

· Superior organizational and time management skills

· Ability to multi-task in a fast paced, high volume and dynamic office environment

· Strong work ethic and professional disposition

· Strong attention to detail and highly motivated

· Achieve high level of productivity

· Ability to learn the firm’s case management database and to utilize it consistently and efficiently. Preferred knowledge of Smart Advocate, Outlook, Work and Excel

Salary & Benefits:

· Part-time position with set schedule: Monday-Friday 5:00 PM - 9:00 PM or 4:00 PM - 8:00 PM and Saturday-Sunday (Flexible Hours).

· Competitive salary + year-end bonus based on productivity.

· Benefits

· Growth potential

Job Type: Part-time

Salary: $50,000.00 - $60,000.00 per year

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Schedule:

4 hour shift: Monday-Friday 5:00 PM - 9:00 PM or 4:00 PM - 8:00 PM and Saturday-Sunday (Flexible Hours).

Experience:

Law Office: 1 year (Required)

Personal Injury: 1 year (Required)

Language:

Spanish fluently (Required)

Work Location: In person

Please send all inquires and resumes to [e-mail]

This is a remote position.