Sales Intake Specialist

Law Offices of Harold J Cronk; Savannah (GA); Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a proactive Sales Intake Specialist to enhance client acquisition efforts. In this pivotal role, you'll manage inbound inquiries, conduct consultative sales calls, and oversee client onboarding, all while working in a fully remote environment. This position offers the chance to directly impact the firm's growth and success, allowing you to thrive in an autonomous setting that values results. With a focus on empathy and client experience, you'll be instrumental in converting leads into paying clients, making a real difference in the lives of individuals facing serious legal challenges. If you're ready to take ownership and make an impact, this opportunity is for you.

Benefits

Flexible Work Environment

Health Care Stipend

Commission on Down Payments

Paid Time Off

Annual Bonus

Remote-First Culture

Qualifications

• Strong track record in sales, ideally in service-based industries.
• Ability to connect with clients facing stressful legal situations.

Responsibilities

• Handle 10 to 15 inbound calls daily and guide clients through legal options.
• Manage the full intake process and ensure accurate handoff of client details.

Skills

Sales Expertise

Empathy

Client-Focused Approach

Rapport Building

Autonomous Operation

Job description

Are you a persuasive and empathetic professional with a passion for helping individuals navigate high-stakes legal situations?

Do you excel at building trust over the phone, confidently guiding potential clients through complex decisions with clarity and care?

Are you motivated by autonomy and thrive in an environment where results speak louder than micromanagement?

Final question: When faced with a challenge, do you get excited or run away?

** IMPORTANT: TO APPLY **

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**RECRUITERS DO NOT CONTACT**

At Harold J Cronk PC, we are dedicated to defending individuals facing serious criminal charges throughout Georgia. With deep insights into criminal defense strategy, we bring fierce advocacy to clients navigating life-altering legal battles. Our mission is simple: deliver aggressive, results-driven defense while treating our clients with the respect and honesty they deserve. We are seeking a talented professional to play a pivotal role in our continued growth and client service excellence.

As Harold J Cronk PC continues to expand its reach and refine its client experience, the need for a proactive and dedicated Sales Intake Specialist has never been more important. This role is central to ensuring that every potential client’s first interaction with the firm is handled with professionalism, empathy, and expertise. By managing inbound inquiries, conducting consultative sales calls, and handling client onboarding, the Sales Intake Specialist will play a critical role in converting leads into paying clients. The right candidate will have the opportunity to directly impact the firm’s growth trajectory.

What you’ll do:

• Sales & Client Conversion: Handle 10 to 15 inbound calls daily from potential clients. Build rapport and guide clients through legal options with empathy. Utilize sales scripts and consultative techniques to close 18 to 20 new clients each month. Focus on closing criminal law cases and refer personal injury cases appropriately.
• Intake & Onboarding: Manage the full intake process by vetting inquiries and setting up client files. Ensure accurate handoff of client details and payments to internal team members. Cover sales and intake activities during the owner’s absence to prevent lost opportunities.
• Drive Growth & Improve Sales Processes: Identify opportunities to improve sales workflows and client conversion strategies. Recommend process enhancements to increase efficiency and effectiveness.
• Performance & Autonomy: Operate independently and deliver measurable results. Thrive in an autonomous environment that values outcomes over oversight.

What we’re looking for:

• Sales Expertise: Demonstrate a strong track record in sales, ideally in service-based industries.
• Intake Experience (Bonus): Leverage prior intake experience to manage client onboarding and processes effectively.
• Empathy & Rapport Building: Connect with clients facing stressful legal situations.
• Autonomous Operator: Own your role and work independently.
• Client-Focused Approach: Prioritize the client experience from the first interaction.
• Growth Mindset: Embrace opportunities to expand responsibilities as the firm scales.

Why you should work here:

• Autonomy and Impact: Own your role and directly impact the firm's growth and success.
• Flexible Work Environment: Enjoy the freedom of fully remote work.
• Clear Goals, Clear Rewards: Work toward transparent, measurable goals.
• Opportunity for Growth: Take advantage of future opportunities to expand your role.
• Supportive Leadership: Work closely with the firm owner for direct guidance.
• Health Care: $400/month health stipend
• Commission: Earn incentives based on collected down payments.
• Paid Time Off: Enjoy flexible PTO, approximately 2 weeks paid vacation.
• Annual Bonus: Receive discretionary year-end bonuses based on firm performance.
• Remote-First Culture: Work from anywhere with no office commute.

At Harold J Cronk PC, your role as a Sales Intake Specialist is more than just a position; it’s an opportunity to take ownership of the firm's client acquisition efforts and make a real impact on the lives of clients facing serious legal challenges. If you're ready to bring your skills and passion to our team, we want to hear from you.