Personal Injury Intake Pro - Compassionate Onboarding

corviaconsulting; Houston (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

corviaconsulting in Houston, TX is seeking a Personal Injury Intake Specialist to be the first point of contact for potential clients and gather essential information to begin their case.

This in-office, full-time role requires at least 2 years of intake experience in a personal injury firm, excellent communication, strong data-entry skills, and proficiency with Microsoft Office and case management software.

Qualifications

• Minimum of 2 years of intake experience in a personal injury law firm.
• Personal injury law experience is required.
• Strong data entry accuracy and organizational skills.
• Excellent verbal and written communication.
• Proficiency with Microsoft Office and case management software.
• Ability to work in a fast-paced office environment.

Responsibilities

• Answer incoming calls from potential clients and gather detailed case information.
• Conduct client intake interviews with professionalism and empathy.
• Schedule consultations and appointments.
• Enter and maintain accurate client information in the case management system.
• Follow up with prospective clients as needed.
• Communicate with attorneys and staff regarding new case intakes.
• Maintain confidentiality while handling sensitive information.
• Provide exceptional customer service throughout the intake process.

Skills

Intake experience

Personal injury law

Data entry

Microsoft Office

Tools

Case management software

Job description

corviaconsulting in Houston, TX is seeking a Personal Injury Intake Specialist to be the first point of contact for potential clients and gather essential information to begin their case.

This in-office, full-time role requires at least 2 years of intake experience in a personal injury firm, excellent communication, strong data-entry skills, and proficiency with Microsoft Office and case management software.