Houston PI Intake Specialist: Empathy & Precision

thefirmconsult; Georgia; On-site; USD 45,000 - 60,000; Full time

Job summary

thefirmconsult is looking for an experienced Intake Specialist in Houston, Texas. This full-time role involves being the first point of contact for clients, providing excellent customer service while gathering case information. The ideal candidate has a background in personal injury law and a minimum of 2 years of intake experience.

You will engage with potential clients, schedule consultations, and ensure accurate data entry. This position offers an opportunity to join a compassionate law firm committed to client success.

Qualifications

• Minimum 2 years of intake experience in a personal injury law firm.
• Strong understanding of the personal injury intake process.
• Excellent verbal and written communication skills.

Responsibilities

• Answer incoming calls from potential clients.
• Conduct client intake interviews with professionalism.
• Enter and maintain accurate client information.

Skills

Customer service

Data entry

Organizational skills

Problem-solving skills

Multitasking

Education

Minimum 2 years of intake experience in a personal injury law firm

Personal injury law experience

Tools

Microsoft Office

Case management software

Job description

thefirmconsult is looking for an experienced Intake Specialist in Houston, Texas. This full-time role involves being the first point of contact for clients, providing excellent customer service while gathering case information. The ideal candidate has a background in personal injury law and a minimum of 2 years of intake experience.

You will engage with potential clients, schedule consultations, and ensure accurate data entry. This position offers an opportunity to join a compassionate law firm committed to client success.