Personal Injury Case Manager - Client-Focused & Fast-Paced

Sweet James LLP; Newport Beach (CA); On-site; USD 60,000 - 76,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Matching

Paid Vacation

Career Development

Job summary

Sweet James Accident Attorneys in Orange County, CA is seeking a Case Manager to oversee day-to-day management of personal injury cases from intake through resolution, serving as the primary point of contact for clients. You will coordinate all aspects of files, maintain proactive communication with clients, gather documentation, and support attorneys in case development.

This role offers a collaborative, growth-focused environment with strong emphasis on client experience.

Qualifications

• 2+ years Personal Injury Case Management experience
• Strong understanding of personal injury processes, terminology, and medical treatment
• Exceptional organizational and multitasking abilities
• Detail-oriented with follow through
• Ability to work efficiently in a high-volume, fast-paced environment
• Positive attitude and team-player mentality
• Bilingual abilities highly valued but not required

Responsibilities

• Manage and coordinate all aspects of personal injury files
• Maintain proactive communication with clients regarding treatment, case status, and next steps
• Gather and organize supporting documentation
• Communicate with insurance companies, medical providers, and other involved parties
• Assist attorneys with case development and preparation
• Ensure files progress efficiently and timely
• Deliver exceptional client service with professionalism and empathy
• Maintain accurate case documentation within CRM system

Skills

Personal Injury Case Management

Understanding of PI processes

Organizational & multitasking

Detail-oriented

High-volume environment

Team-player mentality

Bilingual abilities

Job description

Sweet James Accident Attorneys in Orange County, CA is seeking a Case Manager to oversee day-to-day management of personal injury cases from intake through resolution, serving as the primary point of contact for clients. You will coordinate all aspects of files, maintain proactive communication with clients, gather documentation, and support attorneys in case development.

This role offers a collaborative, growth-focused environment with strong emphasis on client experience.