Personal Injury Case Manager: Client‑Focused Advocate

Morgan & Morgan, P.A.; Nashville (TN); On-site; USD 50,000 - 70,000; Full time

Job summary

Morgan & Morgan, P.A. is seeking a proactive Case Manager to support attorneys in a busy personal injury practice in Nashville. You will manage a varied caseload, prepare documents, coordinate with clients, and help develop settlements under attorney supervision.

The ideal candidate has 2+ years in a legal or insurance role, excellent written and verbal communication, and strong organizational skills. This is a full-time, in-office position with growth opportunities.

Qualifications

• Prior experience as a Personal Injury Case Manager, Prelitigation Paralegal, or Bodily Injury Claims Adjuster (strongly preferred)
• At least 2 years of working in a legal position or insurance adjuster experience (strongly preferred)
• Ability to be a team player and follow procedures
• Proactive interaction with clients, insurance companies and medical providers
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm
• Remote and/or hybrid not eligible

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person
• Order medical records from providers and communicate with clients and providers during the course of treatment
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney
• Performs other related duties as assigned to meet the needs of the business

Skills

Case management

Legal experience

Team player

Multi-tasking

Attention to detail

Tools

Microsoft Word

Excel

Outlook

Job description

Morgan & Morgan, P.A. is seeking a proactive Case Manager to support attorneys in a busy personal injury practice in Nashville. You will manage a varied caseload, prepare documents, coordinate with clients, and help develop settlements under attorney supervision.

The ideal candidate has 2+ years in a legal or insurance role, excellent written and verbal communication, and strong organizational skills. This is a full-time, in-office position with growth opportunities.