Client-Centric Injury Case Manager

Morgan & Morgan, P.A.; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) plan

Paid time off

Paid holidays

Job summary

Morgan & Morgan, P.A. is seeking a Case Manager to join our team in a high-volume personal injury practice. You will support attorneys, handle a varied caseload, draft documents, and coordinate with clients and medical providers to build strong cases.

The ideal candidate is highly organized, detail-oriented, and a proactive communicator who can multitask and collaborate with colleagues while adhering to procedures. This on-site role offers comprehensive benefits and a supportive environment.

Qualifications

• Prior experience as a Personal Injury Case Manager preferred.
• At least 2 years in a legal position or insurance adjuster experience preferred.
• Team player who follows procedures.
• Proactive interaction with clients, insurers and medical providers.
• Ability to multi-task, prioritize and manage workload with minimal supervision.
• Highly organized with ability to juggle multiple deadlines in a fast-paced environment.
• Strong writing and communication skills with attention to detail.
• Extensive computer and database expertise: Word, Excel, Outlook; 35 wpm+.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during the course of treatment.
• Obtain documents necessary to support injury and/or liability positions.
• Interact with insurance carriers and healthcare providers to secure records and account balances.
• Work directly with multiple coworkers involved in the management and support of case files.
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney.
• Interact with attorneys and present case synopsis when required.
• Manage case files from intake to closing under the direction of an attorney.

Skills

Team player

Multitasking

Written & verbal communication

Attention to detail

Typing 35 wpm

Legal/Personal Injury experience

Client communication

Organizational skills

Tools

Microsoft Word

Excel

Outlook

Job description

Morgan & Morgan, P.A. is seeking a Case Manager to join our team in a high-volume personal injury practice. You will support attorneys, handle a varied caseload, draft documents, and coordinate with clients and medical providers to build strong cases.

The ideal candidate is highly organized, detail-oriented, and a proactive communicator who can multitask and collaborate with colleagues while adhering to procedures. This on-site role offers comprehensive benefits and a supportive environment.