Injury Case Manager: Settlement Support & Client Care

Morgan & Morgan, P.A.; Detroit (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

Morgan & Morgan, P.A. is seeking a Case Manager to join our Detroit-area team. The role requires you to support attorneys by managing case files, gathering records, and coordinating with clients, providers, and insurers.

The position emphasizes organization, empathy, and timely communications. The ideal candidate has experience in personal injury case management and the ability to multi-task efficiently in a high-volume environment.

Qualifications

• Prior experience as a Personal Injury Case Manager preferred.
• At least 2 years in a legal role or insurance adjuster preferred.
• Ability to multi-task and meet deadlines in a fast-paced environment.
• Strong writing and communication skills with attention to detail.
• Proficient in MS Word, Excel, Outlook; typing ≥35 wpm.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during treatment.
• Obtain documents to support injury/liability positions.
• Interact with insurance carriers and healthcare providers to secure records and balances.
• Negotiate settlements with carriers and deductions with providers.
• Maintain organized case files from intake to closing under attorney direction.

Skills

Communication

Organizational skills

Multitasking

Typing (≥35 wpm)

Attention to detail

Tools

Microsoft Word

Excel

Outlook

Database experience

Job description

Morgan & Morgan, P.A. is seeking a Case Manager to join our Detroit-area team. The role requires you to support attorneys by managing case files, gathering records, and coordinating with clients, providers, and insurers.

The position emphasizes organization, empathy, and timely communications. The ideal candidate has experience in personal injury case management and the ability to multi-task efficiently in a high-volume environment.