Personal Injury Case Manager: Client Advocate

Morgan & Morgan, P.A.; Chicago (IL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) plan

Paid time off

Paid holidays

Job summary

Morgan & Morgan, P.A. seeks a detail-oriented Case Manager to support attorneys, prepare documents, and coordinate settlements. You will manage a varied caseload with a customer-focused, empathetic approach.

The role involves interacting with clients, obtaining medical records, communicating with providers and carriers, and maintaining organized case files under attorney supervision. Remote/hybrid not eligible; benefits include medical and dental insurance.

Qualifications

• Experience as a Personal Injury Case Manager preferred.
• At least 2 years in a legal position or insurance adjuster preferred.
• Ability to multi-task, prioritize, and meet deadlines.
• Strong written and oral communication; attention to detail.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during the course of treatment.
• Obtain documents necessary to support injury and/or liability positions.
• Interact with insurance carriers and healthcare providers to secure records and account balances.
• Work directly with multiple coworkers involved in the management and support of case files.
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers.
• Interact with attorneys and present case synopsis when required.
• Manage case files from intake to closing under the direction of an attorney.
• Performs other related duties as assigned to meet the needs of the business.

Skills

PI Case Manager exp

Legal/insurance exp

Team player

Proactive client interaction

Multi-tasking

Highly organized

Strong written/verbal comms

MS Office 35 wpm

Tools

MS Word

MS Excel

MS Outlook

Job description

Morgan & Morgan, P.A. seeks a detail-oriented Case Manager to support attorneys, prepare documents, and coordinate settlements. You will manage a varied caseload with a customer-focused, empathetic approach.

The role involves interacting with clients, obtaining medical records, communicating with providers and carriers, and maintaining organized case files under attorney supervision. Remote/hybrid not eligible; benefits include medical and dental insurance.