Personal Injury Case Manager

Fiore Legal; Monrovia (CA); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health benefits

Bonus pay

Professional development assistance

Hybrid work schedule

Job summary

Fiore Legal recruits a motivated Personal Injury Case Manager to support clients through the pre-litigation process, ensuring exceptional service and timely communication from intake to resolution.

The ideal candidate has at least 2 years of experience handling bodily injury and property damage claims, coordinating medical care, and maintaining organized case records while delivering outstanding client service. Hybrid work schedule considered based on performance.

Qualifications

• Minimum 2 years of experience managing bodily injury and property damage claims.
• Experience coordinating medical treatment and client communication.
• Strong organizational and multi-tasking abilities.
• Bilingual in English and Spanish.

Responsibilities

• Manage a pre-litigation caseload of personal injury matters from intake through settlement.
• Coordinate medical treatment, schedule client appointments, and follow up with providers.
• Communicate regularly with clients regarding treatment status, claim progress, and next steps.
• Handle bodily injury and property damage claims and Loss of Use, including communication with insurance carriers and third-party vendors.
• Track and organize medical records, bills, and other case-related documentation.
• Assist in evaluating treatment progress, damages, and claim development.
• Maintain accurate case notes, deadlines, and updates in the firm’s case management system.
• Support preparation of demand packages and other pre-litigation materials.

Skills

Bilingual English/Spanish

Communication skills

Organizational skills

Client service

Tools

Windows OS

Microsoft Office

Case management software

Job description

Fiore Legal is an incredibly fast-moving law firm that is all about delivering the absolute best client experience. We are currently looking for a motivated, detail-oriented and proactive Personal Injury Case Manager to support our clients through the pre-litigation process and help deliver an exceptional client experience. The ideal candidate should have a minimum of 2 years of experience managing bodily injury and property damage claims, coordinating medical treatment, and maintaining consistent client communication from intake through resolution.

Here at Fiore Legal, we believe that reputation is everything. When clients trust us with their cases, we do everything in our power to help guide them and optimize their recovery. The ideal candidate will enhance the effectiveness of the firm by providing reliable and consistent support for their team and clients.

As a Case Manager at Fiore Legal, you will have access to constant support and guidance. We offer a competitive salary as well as an opportunity for bonus pay, professional development assistance, and health benefits.

We are looking for people who:

• Kind and compassionate
• Authentic and real
• Responsible and trustworthy
• Ambitious Accountable for results
• Excellent communication and people skills are essential
• Candidates must be highly organized, able to work in a fast-paced environment, and handle multiple tasks simultaneously
• Outstanding attention to detail

Key Responsibilities

• Manage a pre-litigation caseload of personal injury matters from intake through settlement or transfer to litigation
• Coordinate medical treatment, schedule client appointments, and follow up with providers regarding care
• Communicate regularly with clients regarding treatment status, claim progress, and next steps
• Handle bodily injury and property damage claims and Loss of Use, including communication with insurance carriers and third-party vendors
• Track and organize medical records, bills, and other case-related documentation
• Assist in evaluating treatment progress, damages, and claim development
• Maintain accurate case notes, deadlines, and updates in the firm’s case management system
• Support preparation of demand packages and other pre-litigation materials

Preferred Qualifications

• Personal injury case management experience in a plaintiff’s firm
• Experience with bodily injury and property damage claims
• Familiarity with medical terminology, treatment flow, and provider coordination
• Strong organizational skills and ability to manage a high-volume caseload
• Excellent communication and client service skills

• Self-starter driven by long-term career goals
• Familiar with Windows operating system and Microsoft Office applications
• Comfortable utilizing AI softwares
• BILINGUAL IN ENGLISH AND SPANISH

Hybrid work schedule to be considered based on performance